Tag: Zeus Kerravala

Conversational AI provider Uniphore acquires Hexagone for behavioral analytics

Conversational artificial intelligence provider Uniphore Technologies Inc. today announced it has acquired France-based Hexagone.

For those not familiar with Hexagone, the company brings together voice, video and text-based data to provide AI-based insights to help companies understand human behavior and sentiment. This adds to the emotion detection capabilities Uniphore gained with the 2021 acquisition of Emotion Research Labs. As part of the acquisition, Hexagone founder and Chief Executive Camille Srour and his team of data scientists have joined Uniphore.

Read More About
Conversational AI provider Uniphore acquires Hexagone for behavioral analytics

Zscaler resilience capabilities aimed at ensuring nonstop operations

Zscaler Inc. today announced “Zscaler Resilience,” which as the name suggests is a set of capabilities that improve the resiliency of its services with the aim of delivering nonstop operations.

Businesses have become heavily reliant on cloud services, and when they are unavailable, it can cause significant disruption in operations. One of the challenges in creating cloud resiliency is that there are so many factors, including network connectivity, security and data center operations. Some highly technical organizations may be able to do this on their own, but most companies do not have the skills. Zscaler Resilience is designed to deliver the necessary components as part of its service, simplifying business continuity.

Read More About
Zscaler resilience capabilities aimed at ensuring nonstop operations

Cisco: Companies spend more on privacy but still don’t handle data well

Organizations are investing more in privacy because they view it as a critical business priority, but there’s a major disconnect between consumer expectations and how organizations are actually handling data.

That’s according to Cisco Systems Inc.’s newest 2023 Data Privacy Benchmark Study, which also revealed that customers believe companies can do more, especially when using artificial intelligence with their personal data.

Read More About
Cisco: Companies spend more on privacy but still don’t handle data well

Football playoffs are upon us. Is the Wi-Fi ready?

The year is coming to an end, which means the holidays are here — and for sports fans, it also means the NFL and college football playoffs are around the corner.

Football stadiums will turn into mini-cities holding tens of thousands of people, all of whom want to be hyperconnected as they cheer on their favorite teams. Through their mobile devices, they can share photos and video with their friends but also check on other scores, watch highlights and more, creating an integrated physical and digital experience.

Read More About
Football playoffs are upon us. Is the Wi-Fi ready?

Five top takeaways from AWS re:Invent 2022

The 11th annual Amazon Web Services re:Invent is now in the books. This was the first fully attended re:Invent since the pandemic — 2021 had a capped audience — and I was curious to see how well-attended the event would be. The “about re:Invent” post, written prior to the start of the show, claimed “over 50,000,” but I heard that it may have been as high as 70,000, which is at pre-pandemic levels.

Read More About
Five top takeaways from AWS re:Invent 2022