Zoomtopia 2022 is now in the books, and it was nice to see the event run in a hybrid format with an in-person component after two years of being virtual only. Beyond the return of an in-person event, it’s hard to overstate just how much has changed with Zoom since 2019, the date of the last in-person Zoomtopia. The company closed its fiscal 2019 with $540 million in revenue and was a video-only company. Today, its revenue is a shade over $4 billion, and it has expanded its products to include phone, contact center, events, webinars, and more services.

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Zoomtopia 2022 Final Thoughts: Zoom Sets Up Further Growth

Digital transformation (DX) looks different for every company, but in essence, it involves integrating digital technologies into all areas of the business.

The key to DX is to drive fundamental change and transform how a company operates. Newgen Software recently surveyed 300 senior business and IT leaders in large enterprises around the world to understand where they are currently in their DX journey. The findings were published in Newgen’s 2022 State of Digital Transformation Research.

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Study: Digital Transformation Is Ubiquitous Yet Challenges Remain

The GITEX Global show was held in Dubai from October 16-20, 2022, and as per usual, the communications provider Avaya used the event to highlight their latest and greatest innovations. Avaya has been using the phrase “Experiences That Matter” to describe its value proposition. Today, businesses compete based on customer and employee experience and unified communications and contact center systems, both of which Avaya is a key vendor in, plays an important role in facilitating new experiences.

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What Avaya’s Top 5 GITEX 2022 Announcements Mean

2J416B6 KYIV, UKRAINE - March 30, 2022. Logo of Webex by Cisco enterprise solution for video conferencing.

This week, Cisco is holding its virtual WebexOne event. And like in past years, the company is using the event to show off its many new innovations and products while highlighting what it has delivered in the past year.

Looking at the bigger workplace picture, the pandemic shifted collaboration tools from being a nice-to-have to a must-have technology for workers. The collaboration industry is also at the front end of transitioning from remote work to hybrid work, which created some significantly different challenges for businesses. Remote work is about creating an excellent experience in one location, whereas hybrid work demands a great and consistent experience across locations. This enables users to work seamlessly, regardless of if they are working at home, on the road, or in the office.

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WebexOne 2022: Cisco Shares 4 Key Priorities for the Future

E9KCF6 Young businesswoman talking on telephone at desk in office

RingCentral recently surveyed 350 business leaders and technology decision-makers to get a sense of the state of enterprise communications. While enterprise messaging and video usage have increased significantly over the years, RingCentral’s data shows telephony continues to be the preferred mode of communication.

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RingCentral Study Finds Calling is Alive, Healthier Than Ever