Recently Zoom Video Communications Inc. held its annual industry analyst event, Perspectives, at its headquarters in San Jose, and it revealed much about the ongoing evolution of the videoconferencing company. The company’s first act was built on video and given a massive steroid shot during the COVID era, which turned a company few had heard of into a household name. Since then, the company has added a boatload of new features, added enterprise clients, reduced the churn in its online business, and moved into adjacent markets, most notably contact center.

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Five takeaways from Zoom’s Perspectives event

In its recently reported fourth-quarter results, Zoom Video Communications Inc. put up strong numbers, beating revenue expectations by $17 million and operating income by $32 million.
Looking ahead to fiscal year 2025, Zoom management projected revenue of about $4.6 billion, representing revenue growth of 1.6%, in line with Wall Street expectations.

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Zoom’s most recent quarter checks all the right boxes

It has been a busy few days this week at WebexOne in Anaheim, where Cisco Systems Inc. revealed a number of new products and solutions for its conferencing and collaboration unit, including devices powered by Nvidia Corp.’s artificial intelligence engine.

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Innovation galore at WebexOne: This isn’t your father’s Webex

Credit: Zeus Kerravala

Collaboration services provider Zoom Video Communications Inc. held its annual user event, Zoomtopia, this week in its home city of San Jose, California.

This has become the event for the company to set its vision for the industry and launch new products. In 2022, Zoom used the conference to boldly launch its Mail and Calendar features within the Zoom client.

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Outside the 8½-by-11 box: Five thoughts from Zoomtopia 2023

No stranger to hype, Zoom Video Communications Inc. is jumping on the generative artificial intelligence bandwagon with both feet. After introducing AI in early June for composing team chats and meeting summaries, the company on Tuesday expanded that commitment in two areas.

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Zoom launches an AI companion and introduces AI-heavy Zoom Revenue Accelerator