Digital transformation (DX) looks different for every company, but in essence, it involves integrating digital technologies into all areas of the business.

The key to DX is to drive fundamental change and transform how a company operates. Newgen Software recently surveyed 300 senior business and IT leaders in large enterprises around the world to understand where they are currently in their DX journey. The findings were published in Newgen’s 2022 State of Digital Transformation Research.

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Study: Digital Transformation Is Ubiquitous Yet Challenges Remain

Zoomtopia is back – this year in person – and so much has changed since the last time Zoom held a non-virtual user event.

In 2019, Zoom was primarily a video meeting company that focused largely on consumers and small businesses. That year, Zoom did $331M in revenue. The pandemic caused the use of Zoom to explode and it became integrated into our personal and professional lives.

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Zoomtopia Highlights: Zoom Zooming into Email and Calendar

This week Box Inc. is using its virtual user summit, BoxWorks 2022, as a way to map out the future of work — which it views as hybrid for good.

Box today announced the general availability of the revamped Box Notes for real-time content collaboration and project management, the upcoming beta of Box Canvas, for visual collaboration and whiteboarding, and the pending release of Content Insights, which provides visibility on how content is being accessed, consumed and used.

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The way we work: Box brings new capabilities to its Content Cloud

Cloud computing concept

Earlier this year, I interviewed Jonathan Guy, VP of Engineering for RF Code regarding its new Sentry product, which promises to make management of remote locations easier.

After being briefed on the product, I decided to have the company send me a Sentry device and try it out myself. As a former IT pro, I’m familiar with the challenges that companies have when they need to manage locations with no local IT staff.

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Remote IT Monitoring Product Review: Code Sentry

Typing on laptop

Communications provider Mitel has made it a strategic priority to focus on customer lifecycle management (CLM) principles to ensure its customers are getting full value from their investments in its technology.

For Mitel, this is a key initiative as CLM in unified communication (UC) is important in making sure customers are maximizing business value and, at the same time, future proofing themselves. Hybrid work has shifted UC requirements in favor of collaboration platforms that connect people who are dispersed across many remote locations.

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Mitel Embraces CLM to Add Value to Communications