For as long as Cisco Systems Inc. has held its WebexOne event, the show has aimed to drive thought leadership in the collaboration industry. This year, with artificial intelligence on tap, it had its fair share of unified communications and contact center. But more importantly, it was somewhat of a coming-out party for the “new Cisco,” which consolidated much of its historically sprawling portfolio into a single AI platform, with Webex as the place where people and agents meet.
As Cisco Systems Inc. held its WebexOne conference this week in San Diego, to no one’s shock the theme of the 2025 event was artificial intelligence — and, of all the markets Cisco plays in, the ones Webex addresses have the most direct end user impact. “We are squarely in the next era of AI, where we are moving from chat bots that answer questions to agents that are going to conduct tasks and jobs almost fully autonomously on our behalf,” said Cisco Chief Product Officer Jeetu Patel.
It has been a busy few days this week at WebexOne in Anaheim, where Cisco Systems Inc. revealed a number of new products and solutions for its conferencing and collaboration unit, including devices powered by Nvidia Corp.’s artificial intelligence engine.