Understanding user experience has been somewhat of a “Holy Grail” for the IT industry for decades. Many vendors have tried, yet none have managed to crack the code.

Think back to names like Micromuse, Computer Associates, Riverbed and Netscout, which all tried to take their underlying management tool and adapt it to understand what a user is experiencing. There is obviously value in it, as it can help IT manage users better.

Read More About
Zscaler Brings a New Approach to Experience Management

Cisco is bringing its Webex technology to the final frontier: space. Webex will be a part of the Callisto payload on the Orion spacecraft, which launches later this year on a mission called Artemis I.

Formerly known as Exploration Mission-1, this launch will be the first in a series of several complex missions focused on human exploration to the Moon and Mars.

Read More About
Cisco, Lockheed Martin and Amazon Partner to Bring Collaboration to Space

Over the holiday break, the onetime king of mobile, BlackBerry, issued a post reminding users that as of January 4, 2022, Classic BlackBerry devices will no longer function – including the ability to make 911 calls.

The decommissioning of these devices is another milestone in the long, slow demise of a company that ruled the mobile universe. But, as the Coldplay song, Viva la Vida goes, their castle stood on “pillars of salt and pillars of sand,” or in this case, legacy mindset.

Read More About
The End of BlackBerry Classic: IT Pros, Always Evaluate Your Vendors