Digital transformation (DX) looks different for every company, but in essence, it involves integrating digital technologies into all areas of the business.

The key to DX is to drive fundamental change and transform how a company operates. Newgen Software recently surveyed 300 senior business and IT leaders in large enterprises around the world to understand where they are currently in their DX journey. The findings were published in Newgen’s 2022 State of Digital Transformation Research.

Read More About
Study: Digital Transformation Is Ubiquitous Yet Challenges Remain

Computer laptop

Complexity in enterprise expense streams is growing exponentially every year and much of it has to do with telecom, mobile, and cloud.

On the fixed side, going to multiprotocol label switching (MPLS) and software-defined wide area networking (SD-WAN) is a major transition. Applications have moved from on-prem to the cloud and workers have moved to a hybrid model, which increases the amount of broadband and mobile being consumed. The technology needs to be managed, processed, and controlled by teams with specialized skills – which adds still more costs.

Read More About
Expense Management’s Critical Role in Scaling IT

Wi-Fi 6E Is Critical to Healthcare Modernization

Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was launched 20 years ago in the gig economy and maintains a large work-from-home workforce with more than 25,000 independent agents who provide contact center services to businesses of all sizes. The company has grown rapidly and provides services to many name brand companies across the US.

Read More About
Liveops Taps CDW to Modernize Services

someone typing on keyboard

Palo Alto Networks has announced what it calls Zero Trust Network Access (ZTNA) 2.0, which shifts the focus of ZTNA from the network to the application layer.

Implementing zero trust has been top of mind for security pros for the past couple of years. Pre-pandemic, the topic had been gaining momentum, but interest in it exploded as work from home increased, applications moved to the cloud and the IT environment got more complex. In many cases, networks became too complicated to secure with traditional tools.

Read More About
Palo Alto Networks Shifts Zero Trust To Application Layer

tech background

Ransomware continues to plague organizations all over the world. The most common entry points of ransomware into enterprise IT environments are phishing emails, malicious links, and dubious websites, according to Veeam Software’s 2022 Ransomware Trends Report.

Read More About
Security and Backup Alignment Critical to Ransomware Recovery