The IT pro’s job today is significantly more difficult than it was just a few years ago. IT complexity has grown disproportionately, even as we’ve seen slower budget and staffing increases. At the same time, digital transformation projects need staff time.
Throughout 2021, the pandemic influenced corporate buying behavior as hybrid work models became more permanent, replacing ad-hoc strategies initially used to support remote workers. Organizations changed their buying behavior in favor of more flexible, efficient, and cost-effective IT strategies, according to Tangoe’s newly released 2021 Market Trends Report.