There should be no doubt that hybrid work is here to stay. We are more than two years since the work-from-home period of the pandemic began and businesses have been all over the map with respect to what the return to work looks like. Earlier this year, I was part of UC Today’s UC Summit Keynote, where I stated that the first wave of hybrid work would be a disaster because most business are at a loss as how to proceed.
Cloud communications provider Avaya has announced an update to its Avaya OneCloud platform, in which its Virtual Agent is available as a ready-to-deploy, turnkey, configurable service. This would let customers quickly deploy artificial intelligence (AI)-powered virtual agents that could be used immediately.
Data management and security practices are changing rapidly as data becomes fully distributed and fully situated in the cloud today.
Every organization is using hundreds of software-as-a-service (SaaS) apps—many that aren’t company approved. SaaS apps allow users to access them from anywhere at any time, boosting productivity and collaboration, which is why “shadow IT” has become one of the biggest headaches for corporate IT.
Every organization with cloud-based collaboration tools should be thinking about security, privacy, and compliance. Post-pandemic, digital transformation priorities have shifted to support a hybrid work environment, where there is less control over data and a rise in shadow IT.
Damage caused by advanced exploits, such as Log4Shell and Spring4Shell, has been widely documented. These came out of nowhere and seemingly crippled many organizations. This happened despite record cybersecurity industry budgets that will clear $146B in 2022. This post from Palo Alto Networks highlights that, based on telemetry, the company observed more than 125 million hits that had the associated packet capture that triggered the signature. It certainly begs the question of why breaches are becoming more common and more damaging despite security spending at an all-time high.