In late 2021, Avaya launched its Experience Builders community, which brings together partners, customers, developers, and any other constituent that leverages its platform to create unique experiences. In the past, Avaya’s DevConnect developer program would handle creating these experiences, but now, it has solutions beyond just APIs. For example, end users can leverage Avaya’s low-code/no-code interface to create an experience that’s unique to their needs instead of having to modify their workflows around a stock interface.

Read More About
Avaya Engage Shines Spotlight on Experience Builders

Over the holiday break, the onetime king of mobile, BlackBerry, issued a post reminding users that as of January 4, 2022, Classic BlackBerry devices will no longer function – including the ability to make 911 calls.

The decommissioning of these devices is another milestone in the long, slow demise of a company that ruled the mobile universe. But, as the Coldplay song, Viva la Vida goes, their castle stood on “pillars of salt and pillars of sand,” or in this case, legacy mindset.

Read More About
The End of BlackBerry Classic: IT Pros, Always Evaluate Your Vendors