In a post-pandemic world, organizations are dealing with various challenges and strategic imperatives, whether it’s improving the customer experience (CX), boosting operational efficiencies, or automating business processes. These needs are driving investments in communications, collaboration, and contact center tools.
Businesses have been transitioning to cloud computing for the better part of the past two decades, and during that time, cloud has gone through many evolutionary phases.
At the turn of the century, “cloud” referred to hosted services where business would deploy their technology in a third-party data center. This evolved to co-location services, which lead to the multi-tenant solutions we have today. The commonality between these is they are all centralized compute models.
The use of mobile devices in the workplace has grown in both scope and importance. A decade ago, smart phones and tablets augmented the way we work. Today, for many jobs, the mobile device has become the primary, if not only device, making them business critical.
Cisco recently released a 56-page report highlighting its environmental, social, and governance (ESG) efforts and goals. The 2022 Purpose Report centers on Cisco’s vision to “power an inclusive future for all” and outlines actions that the vendor, its employees, customers, and partners are taking now to become sustainable in the long term.
The CES consumer electronics show in Las Vegas, which has become the show to highlight the latest and greatest in consumer technology, is about to get in full swing. Nvidia Corp. has been a mainstay at the show for years, first through its gaming business, but over the years it has broadened its presence into areas such as autonomous vehicles and artificial intelligence.