This week, cloud communications platform provider 8×8 announced what it has dubbed the 8×8 Technology Partner Ecosystem.
This ecosystem has been developing for some time. When 8×8 CEO Sam Wilson had the “interim” removed from his CEO title in May, one of the key goals was that the company would continue to build its partner ecosystem.
This week 8×8 Inc. held a financial and industry analyst event at the Nasdaq building in Times Square, and with a venue like that, one would expect something big. The company certainly delivered, going news-heavy today by loading up its product with several new artificial intelligence capabilities targeting customer experience improvement.