This week, cloud communications platform provider 8×8 announced what it has dubbed the 8×8 Technology Partner Ecosystem.

This ecosystem has been developing for some time. When 8×8 CEO Sam Wilson had the “interim” removed from his CEO title in May, one of the key goals was that the company would continue to build its partner ecosystem.

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8×8 Launches New Technology Partner Ecosystem

This week 8×8 Inc. held a financial and industry analyst event at the Nasdaq building in Times Square, and with a venue like that, one would expect something big. The company certainly delivered, going news-heavy today by loading up its product with several new artificial intelligence capabilities targeting customer experience improvement.

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8×8 unveils a bevy of new customer-facing AI capabilities