VMware Inc.’s user event last week in Las Vegas, Explore, formerly known as VMWorld, offered a cornucopia of news, with multicloud and artificial intelligence the overarching themes.

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Final thoughts from VMware Explore 2023: Broadcom, multicloud and security

Despite all the hype, ChatGPT can be a valuable tool for certain things. But it lacks the business-grade functionality to power mission-critical applications. Aware of the limits of ChatGPT, some companies are harnessing the power of generative AI to help transform business operations.

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Dialpad’s New DialpadGPT Uses Generative AI for Sales, Service

Artificial intelligence was the focus this week at Amazon Web Services Inc.’s AWS Summit New York, which makes sense given the massive interest in the topic since ChatGPT was launched.

For example, AWS announced several updates to its managed foundational model service, Amazon Bedrock. This was just one of many announcements that make it easier for customers to deploy generative AI to solve complex problems.

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Final thoughts from AWS Summit NYC: It was all about generative AI

Earlier this month I attended the Major League Baseball All-Star Game in Seattle, home of the Mariners. As part of my activities there, I moderated a sports CIO summit hosted by Extreme Networks Inc., MLB’s official Wi-Fi solution provider, at Lumen Field, home of the Seattle Seahawks.

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Top sports CIOs provide lessons for IT operations in all industries