One of the challenges of the post-pandemic IT climate is that business priorities have shifted from growing and hiring with a nearly unlimited budget to re-focusing on cost savings – including IT expense management (ITEM). Companies spent too much, and now business executives and boards are clamping down, wanting CIOs to throttle back spending.
Max Peterson, vice president of sovereign cloud at Amazon Web Services Inc., recently posted a blog about the resiliency and security of AWS’s global infrastructure and the company’s continued progress on its Digital Sovereignty Pledge. In the blog, Peterson outlined a comprehensive approach to secure data across global networks and ensure that critical applications remain unaffected by external pressures.
Amazon Web Services Inc. Today announced several enhancements to its contact-center-as-a-service product, Amazon Connect, at the Enterprise Connect 24 in Orlando. Prior to the event, I was given a preview of the announcements in a prebriefing with two senior managers of product management for Amazon Connect — Himanshu Suri and Trevor Bloking.
The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they unveil their latest and greatest innovations.
A recent survey conducted by DigiCert provides insights into the state of digital trust among global enterprises. Effective digital trust management ensures the security, privacy, and reliability of digital processes, systems, and interactions. Establishing and maintaining digital trust has become a significant differentiator for organizational success.