Amazon Web Services Inc. Today announced several enhancements to its contact-center-as-a-service product, Amazon Connect, at the Enterprise Connect 24 in Orlando. Prior to the event, I was given a preview of the announcements in a prebriefing with two senior managers of product management for Amazon Connect — Himanshu Suri and Trevor Bloking.

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AWS brings third-party apps, no-code chat experiences, AI-powered contact summaries to Amazon Connect

As Nvidia Corp.‘s annual developer conference GTC kicked off this week in San Jose, the company made its usual flurry of product announcements, the highlight of which was the long-awaited Blackwell platform. One might look at Blackwell as a graphics processing unit, but in reality, it’s more than that, hence the “platform” descriptor.

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Nvidia releases Blackwell platform to go back to the future, extends partnership with AWS for scale

A recent survey conducted by AWS and Morning Consult reveals a significant shift in business attitudes and plans toward responsible artificial intelligence for the upcoming year. A key finding from the survey’s many results: a remarkable 77 percent of the respondents acknowledge the importance of responsible AI, with younger leaders—aged 18 to 44—showing a higher familiarity with the concept of responsible AI compared to their older counterparts.

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AWS Study Finds Increasing Focus on Responsible AI

Before AWS re:Invent opened today, Amazon Web Services Inc. held a Sports In Action Showcase, which included a sports panel with three AWS executives who outlined how the company is working with sports organizations.

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How AWS innovation in the world of sports has been game-changing

Thanksgiving has passed in the U.S., so it’s on to the December holiday season — but before we can deck the halls and jingle some bells, an important event is coming up: AWS re:Invent 2023. This upcoming week, an estimated 60,000-plus people will descend upon Las Vegas to check out the latest and greatest from the cloud computing leader.

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Five things to look for at AWS re:Invent 2023