Max Peterson, vice president of sovereign cloud at Amazon Web Services Inc., recently posted a blog about the resiliency and security of AWS’s global infrastructure and the company’s continued progress on its Digital Sovereignty Pledge. In the blog, Peterson outlined a comprehensive approach to secure data across global networks and ensure that critical applications remain unaffected by external pressures.

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AWS pledges to help organizations with digital sovereignty and resilience

Amazon Web Services Inc. Today announced several enhancements to its contact-center-as-a-service product, Amazon Connect, at the Enterprise Connect 24 in Orlando. Prior to the event, I was given a preview of the announcements in a prebriefing with two senior managers of product management for Amazon Connect — Himanshu Suri and Trevor Bloking.

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AWS brings third-party apps, no-code chat experiences, AI-powered contact summaries to Amazon Connect

The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they unveil their latest and greatest innovations.

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Avaya simplifies its product names and aligns with Zoom

A recent survey conducted by DigiCert provides insights into the state of digital trust among global enterprises. Effective digital trust management ensures the security, privacy, and reliability of digital processes, systems, and interactions. Establishing and maintaining digital trust has become a significant differentiator for organizational success.

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Report: Digital Trust Boosts Productivity and Revenue

As Nvidia Corp.‘s annual developer conference GTC kicked off this week in San Jose, the company made its usual flurry of product announcements, the highlight of which was the long-awaited Blackwell platform. One might look at Blackwell as a graphics processing unit, but in reality, it’s more than that, hence the “platform” descriptor.

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Nvidia releases Blackwell platform to go back to the future, extends partnership with AWS for scale