I’ve talked to enough companies now to know that hybrid will be the most common work model moving forward. My research shows that 75% of users will continue to work from home at least one day a week, emphasizing digital tools, such as unified communications and collaboration (UCaaS) tools.
Expense and asset management provider Tangoe recently released a report that takes a close look at the challenges associated with managing multi-cloud environments. The company partnered with CIO Magazine and Foundry and surveyed 200 IT decision makers at large enterprises.
Load balancers have been a core part of application infrastructure since the mid-1990s. The load balancer, located between the application layer and network infrastructure, ensures high application performance and scalability, along with advanced capabilities that include security, visibility, automation and much more.
I’m a relatively new Adobe Inc. watcher, but given the trends toward digital customer experience getting infused with artificial intelligence, I felt now was the time to dedicate some energy to one of the more important CX vendors. That’s why I recently attended my first Adobe Summit.
The communications industry’s largest show, Enterprise Connect, is being held this week in Orlando, Fl. At the event, Amazon Web Services (AWS) announced its new Amazon Chime SDK call analytics, which are a set of capabilities that simplify and lower the cost of recording and generating insights into real time audio calls.