Software development and IT operations, known together as DevOps, play a crucial role in modern application development. DevOps is based on a set of continuous delivery principles for creating a repeatable, reliable process for releasing software.
Category: Syndicated
This week Zoom announced its fiscal year 2023 second-quarter results. The numbers show a company with slowing growth: the $1.1 billion in sales were $20 million short of analysts’ expectations, and on the earnings call, management cited several issues causing headwinds, including a stronger US dollar, which had an impact on about $8M, weak on-line sales and the war in Ukraine.
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Zoom’s Growth Slows But Enterprise Business Picks Up Speed
Earlier this month, communications provider Avaya Holdings Corp. pre-announced a significant earnings miss. In conjunction with that news, the company announced it was changing its chief executive officer.
Out was longtime CEO Jim Chirico, who was a strong operational type of leader. In is Alan Masarek (pictured), the person who revived Vonage from the ashes and through a series of strategic acquisitions set the company up to be purchased by Ericsson.
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New CEO Alan Masarek talks the future of Avaya
Recently, identity and access management (IAM) provider ForgeRock rolled out the latest version of its identity orchestration capability, called Intelligent Access Trees.
For years, Trees have enabled organizations to build seamless journeys for their end users while providing administrators and developers with building blocks, called nodes, for creating these journeys. While workflow systems have been around for many years, there is immense variation in their capabilities, effectiveness, and cost of ownership.
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ForgeRock Intelligent Access Trees Simplifies Access Management
The COVID-19 pandemic has permanently changed so many things in our lives. One of the areas of business impacted the most is the contact center.
Five9’s 2022 Customer Service Index, a survey conducted in partnership with Zogby Analytics, lays out the current state of customer service and engagement most organizations. Zogby surveyed business decision makers (BDMs) from organizations with 250 or more employees in various industries across North America and Europe. Almost half of the organizations surveyed had revenue greater than $1 billion.