The most recent Mobile World Congress (MWC) took place at the end of February. The main theme of the show has been and continues to be telco transformation for the better part of the last decade. This is obviously a very broad term and encompasses many aspects, including the shift to cloud native, the rise of 5G, and more.
Last Friday, cloud communications provider 8×8, held an event at Nasdaq’s headquarters in New York City’s Times Square. The company used the event to launch several AI centric product enhancements, but more importantly, 8×8 announced a pivot in strategy.
In today’s digital world, retailers face many challenges when it comes to disconnected systems and siloed data. Perhaps more than any other industry, retailers are continually looking for the “next big thing” that can help them get a leg up on the competition. It’s widely accepted today that customer experience is the top brand differentiator, and many experiences are enabled by good quality network connectivity.
This week 8×8 Inc. held a financial and industry analyst event at the Nasdaq building in Times Square, and with a venue like that, one would expect something big. The company certainly delivered, going news-heavy today by loading up its product with several new artificial intelligence capabilities targeting customer experience improvement.
I discussed the upcoming release of Wi-Fi 7 in my latest ZKast with David Coleman, Director of Wireless at the Office of the CTO at Extreme Networks, which already has Wi-Fi 7 products in the works.
Coleman explained what’s new in the standard and how it compares to Wi-Fi 6, Wi-Fi 6E, 5G, and private 5G. Highlights of the ZKast interview, done in conjunction with eWEEK eSPEAKS, are below.