Arguably, no other industry has been impacted by digital transformation (DT) as much as retail. Retail has undergone a major transition over the past few years, with customer experience (CX) becoming the No. 1 brand differentiator.
This week, network vendor and technology leader Cisco announced its Q3 FY22 earnings results. The company posted revenues of $12.8B, missing consensus estimates by over $500M.
Revenue was essentially flat (+0.3%) year over year. Cisco reported non-GAAP EPS of $0.87, topping the street by a penny. Total gross margin was 65.7%, which was at the high end of Cisco’s guidance.
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Cisco’s Strong Demand Faced Headwinds
Most enterprises today have some type of multi-cloud strategy, yet still face challenges when connecting to public and private clouds. The Internet provides “best effort” connectivity but has inconsistencies in network quality that can significantly impact application performance.
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Cisco and Megaport Partner to Simplify SD-WAN
Two years ago, the entire cloud communications landscape got a kickstart when investors poured money into “work-from-home stocks,” which included the UCaaS and CCaaS providers. For example, Zoom, Five9 and RingCentral had peak market caps of $161 billion, $14 billion and $40 billion, respectively, compared to $28 billion, $6.8 billion and $6.4 billion today.
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The Money Doesn’t Lie: Hybrid Work Boosts Cloud Communications Growth
Business communications service provider Avaya Inc. today reported disappointing second-quarter earnings and provided weak guidance for the third quarter, but there’s evidence that its shift to the cloud is gaining momentum.