Zoom this week announced a partnership with artificial intelligence system developer Anthropic. As part of the partnership, Zoom will invest in Anthropic and collaborate with the company to improve Zoom’s use of AI. The exact amount Zoom Ventures invested in Anthropic was not disclosed.

Read More About
Zoom Partners with Anthropic to Add Virtual Agent Capabilities to Its Contact Center Platform

Last week IBM held its annual Think event in Orlando, FL. The venue was near “Islands of Adventure,” which I felt was an interesting backdrop as corporate IT has become just that: a bunch of islands of adventure.

Read More About
5 Takeaways from IBM Think 2023: Generative AI to Hybrid Cloud

Security service edge (SSE) is a service that integrates security and networking functions into a single cloud-based platform. This approach is designed to provide consistent and reliable security across all locations and devices within an organization. Zscaler is a pioneer in this space and has been recognized as a Gartner Magic Quadrant leader for as long as they have had the quadrant.

Read More About
Zscaler Gives Digital Experience Monitoring a Shot of AI

Networking giant Cisco Systems Inc. showed strong execution in most areas in its fiscal third quarter as it posted record revenue of $14.6 billion, up 14% year-over-year and topping estimates, but there’s a lot more behind the headline numbers.

Read More About
Projecting what the future may hold following Cisco’s earnings results

Cisco recently rolled out a new service called Customer Digital Experience Monitoring, which integrates its application monitoring tool AppDynamics and ThousandEyes network intelligence tools.

The integration is bi-directional so that data can be shared between both systems in real-time. This improves the user experience of digital apps, and it also allows different teams within an organization to work together and make faster decisions.

Read More About
Cisco Rolls Out Digital Experience Monitoring