In its recently reported fourth-quarter results, Zoom Video Communications Inc. put up strong numbers, beating revenue expectations by $17 million and operating income by $32 million.
Looking ahead to fiscal year 2025, Zoom management projected revenue of about $4.6 billion, representing revenue growth of 1.6%, in line with Wall Street expectations.
Cloud-based communications provider 8×8 launched a new offering called 8×8 Engage, designed to meet the needs of customer-facing employees who operate outside the traditional contact center environment. The platform combines 8×8’s unified communications as a service (UCaaS) and contact center as a service (CCaaS) capabilities in a user-friendly format.
The shift toward hybrid work is more than a trend; it transforms how we view and value the workplace. Employers and employees alike are navigating this new terrain, balancing the appeal of in-person collaboration with the autonomy of remote work. Despite the positives, there is a notable gap between employee expectations for the office environment to support hybrid workspaces and the current state of office readiness.
Barcelona is the center of the tech world this week, with the extensive MWC 24 conference drawing an international crowd. On day one of the event, Cisco announced a range of AI-related investments aimed at helping global service providers. I had the chance to hear three Cisco Networking leaders preview this week’s announcement in a briefing.
VMware Inc. announced several product updates to its networking and security products at Mobile World Congress 2024 in Barcelona, in the first major update for the company since Broadcom Inc. acquired it. Before the event, I had a preview of the developments with Abe Ankumah, head of SASE/SD-WAN, and Padma Sudarsan, the chief of architecture for telco, both leaders in Broadcom’s software-defined edge division.