As usual, Cisco Systems Inc.‘s annual user conference, Cisco Live EMEA in Amsterdam, serves as a platform for the networking giant to release the latest innovations across many of its product lines. Although this event is considerably smaller than the U.S. Cisco Live, it’s important for the company as Europe, the Middle East and Africa is a highly diverse region spread out across 120 countries.

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Analyzing all the security and AI news from Cisco Live EMEA 2024

The EMEA flavor of Cisco Live is being held in Amsterdam this week (Feb. 5-9, 2024). Although much smaller than the global event held in the U.S. in June, the show typically carries a flurry of news surrounding innovation, and this year was no different.

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Sustainability and Artificial Intelligence highlight Webex Innovation at Cisco Live EMEA 2024

Behind the scenes, today’s IT network infrastructure plays a highly significant role in making sure that fans of the National Football League enjoy a great experience during games. To learn more about that, I recently spoke with Chip Suttles, VP of Technology for the Seattle Seahawks. We met at the team’s home turf, Lumen Field, known as CenturyLink Field before the rebranding by Lumen Technologies.

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Seattle Seahawks Network Innovation: Redefining Stadium Connectivity

If the definition of insanity is doing the same thing repeatedly and expecting a different result, it might be time to stop trying to get servers to do something they’re not designed to do. Servers are effective at many things but were never designed for the rigors of software-defined networking, storage and security.

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Stop using servers to do things they’re not good at: How DPUs can change the data game

Amazon Web Services (AWS) was certainly a late entrant into the CCaaS space. Early in the 2010s, Five9, Talkdesk and NICE were defining the space, but AWS had yet to raise its flag. In reality, Amazon had a highly scalable, homegrown contact center, which it used internally for the Amazon.com business and it took that product and made it customer facing.

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AWS Beefs up Amazon Connect with Advanced Features