Unless you’ve been sleeping under a rock, it should be obvious that artificial intelligence is all the rage. Though there are many use cases and industries that AI could affect, customer experience, CX for short, is considered by many to be the low-hanging fruit of AI. However, the potential for AI to enable CX solutions is fraught with high risk and high reward.

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TeKnowledge partners with Genesys to simplify the journey to AI-enabled CX

Artificial intelligence continues to be a focal point for companies in all areas of technology and communications as demand from enterprise customers continues to soar, but one of the underappreciated aspects of AI is that a network plays a critical role in the success of AI initiatives. Despite the same type of “AI bump” the capital markets have given the chip companies; the network vendors have been aggressive with evolving their products to meet the demands of AI.

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Arista Networks expands AI performance with new capabilities

Cisco Systems Inc. today expanded its partnership with Nvidia Corp. to help enterprises accelerate AI projects by making it easier to deploy a combined solution to modernize their data center in preparation for artificial intelligence. The two companies have been partners for the better part of a decade. This five-year expansion is aimed at bringing flexibility to customers to meet the constantly changing demands that AI brings.

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Cisco expands partnership with Nvidia to drive enterprise AI adoption

Palo Alto Networks Inc. last week unveiled its newest cloud security offering, Cortex Cloud. The latest iteration of the company’s Prisma Cloud, it’s natively built on Palo Alto’s Cortex AI-enabled security operations platform. In its announcement, Palo Alto described Cortex Cloud as combining Cortex’s “best-in-class cloud detection and response (CDR) with industry-leading cloud native application protection platform (CNAPP) from Prisma Cloud for real-time cloud security.”

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Palo Alto Networks ups the security ante with new Cortex Cloud

Cisco Systems Inc. managed to put up a strong “beat and raise” in its fiscal second-quarter earnings this week, and investors took the news positively as the stock is trading at an all-time high, excluding the overvaluation during the dot-com bubble.

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Five thoughts from Cisco’s second-quarter earnings