When Tarun Loomba became chief executive of Mitel Networks Inc. in 2021, the company made an interesting pivot. While the entire communications industry has been shifting to a software-as-a-service-based model, leveraging the public cloud, Mitel took a step back, looked at its strengths and the market, and decided to dedicate itself to serving customers via private or hybrid clouds.
For the better part of the last decade, customer experience has ranked near or at the top of every information technology and business leader’s priority list. That’s because 90% of companies compete on CX, significantly up from 26% five years ago. Another interesting supporting data point from my research is that, in 2023, 71% of millennials admitted changing loyalties to a brand from a single bad experience.
Digital infrastructure company Equinix Inc. recently launched a private cloud service that allows organizations to manage their own Nvidia Corp. DGX supercomputing infrastructure for building custom generative artificial intelligence models.
As usual, Cisco Systems Inc.‘s annual user conference, Cisco Live EMEA in Amsterdam, serves as a platform for the networking giant to release the latest innovations across many of its product lines. Although this event is considerably smaller than the U.S. Cisco Live, it’s important for the company as Europe, the Middle East and Africa is a highly diverse region spread out across 120 countries.
If the definition of insanity is doing the same thing repeatedly and expecting a different result, it might be time to stop trying to get servers to do something they’re not designed to do. Servers are effective at many things but were never designed for the rigors of software-defined networking, storage and security.