COVID-19 permanently changed healthcare business models, creating tremendous demand for telehealth services and increasing the number of connected systems, users, devices, and applications. The modernization of healthcare is a trend I had been watching for well over a decade, but most organizations in this industry are budget-constrained and risk-adverse, which leads to long innovation cycles.
With its fiscal first-quarter earnings reported Wednesday, networking giant Cisco Systems Inc. started off the year with a bang.
Cisco’s numbers are always an important industry litmus test because it’s the biggest networking vendor and has the broadest portfolio. How their quarter goes is a general indicator for the direction of the network, collaboration, service provider spending and security.
Phishing attacks—where hackers try to collect personal information using deceptive emails and links—continue to impact organizations of all sizes.
It’s been well documented that phishing as an attack vector has exploded over the past several years. SlashNext reported that over the first six months of 2022, there were over 255M attacks, a 61% increase in the rate of phishing attacks compared to 2021.
Artificial intelligence promises to revolutionize almost all industries, but one of the use cases where it can have a significant impact is the slow and error-prone processing of medical images.
Yet AI in radiology hasn’t been broadly adopted because of the complexity of clinical workflows and the lack of industry standards. In fact, according to Nvidia Corp., 99% of medical imaging AI applications never make it to patients because they can’t be deployed at large scale.
The shift from human to digital is well underway, as businesses are looking to create new ways to interact with customers that will create a differentiated customer experience (CX). Companies of all sizes and in all verticals are feeling the pressure to digitize as CX is now the top brand differentiator — outweighing price, product quality, and all other factors. For most organizations, the contact center is where CX starts, which is why there has been so much investment in modernizing this area over the past few years.