Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm. According to Microsoft, Teams reached 270 million users in 2022, up from 145 million in 2021. More than one million organizations use Microsoft Teams as their default messaging platform. Microsoft also reports that 91 of the Fortune 100 are currently using Teams.

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Integrating Business Phones With Microsoft Teams: Verizon’s Options

This week, after months of speculation, Avaya announced its long awaited financial restructuring plans. The company has entered into a Restructuring Support Agreement (RSA) with 90% of the Company’s secured lenders. The company’s press release adds, “To efficiently implement the Financial Restructuring, Avaya and all of its U.S. subsidiaries today filed voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the Southern District of Texas.”

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Avaya’s Financial Restructuring Provides Opportunity to Refocus Resources

Extreme Networks Inc. recently announced it has integrated network fabric capabilities into its ExtremeCloud SD-WAN or software-defined wide-area network, allowing customers to extend the network fabric securely across the end-to-end network, which includes the data centers, campus network and branch locations.

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Extreme Networks extends its fabric to the wide-area network

An average enterprise-class organization has approximately 68,000 mobile devices in use, including laptops, phones, tablets, wearables, and many others. In the past year, more than one-third of IT operations’ time and cost was spent dealing with mobile devices. These staggering statistics are the reason why so many organizations struggle to manage their mobile fleet.

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Managed Services Can Offset IT Burdens From An Explosion of Mobile Devices

Conversational artificial intelligence provider Uniphore Technologies Inc. today announced it has acquired France-based Hexagone.

For those not familiar with Hexagone, the company brings together voice, video and text-based data to provide AI-based insights to help companies understand human behavior and sentiment. This adds to the emotion detection capabilities Uniphore gained with the 2021 acquisition of Emotion Research Labs. As part of the acquisition, Hexagone founder and Chief Executive Camille Srour and his team of data scientists have joined Uniphore.

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Conversational AI provider Uniphore acquires Hexagone for behavioral analytics