Nvidia Corp.‘s latest networking innovations meet the needs of a new kind of network that supports the unique demands of artificial intelligence factories. Ethernet is no longer a generic plumbing choice but an enabler of high-performance AI. With today’s unveiling of Multipath Reliable Connection, or MRC, on Spectrum-X Ethernet, Nvidia is pushing Ethernet even deeper into AI-native territory — and doing so in partnership with OpenAI Group PBC and Microsoft Corp.
Extreme Networks Inc. used its Extreme Connect 2026 user conference this week to make a strong case that artificial intelligence-driven networking has finally arrived. Building on Platform ONE, the company rolled out a full-stack vision spanning new Wi-Fi 7 access points, enhanced fabric-ready switching and a second-generation artificial intelligence layer called Agent ONE, designed to act less like a chatbot and more like an operational co-worker for NetOps teams.
Customer experience used to be something tuned at the edges. Better call center scripts, nicer portals, lower prices or a new survey could make incremental improvements in consumers’ perceptions of a brand. Today, it starts much earlier because every interaction across the channels customers use every day matters. Text, voice and messaging are no longer just “pipes” for getting a message from point A to point B. They’re now the primary mechanism through which trust is built or eroded in seconds.
It has been just under a decade since Amazon Web Services Inc. launched Amazon Connect, taking its own internal contact center-as-a-service solution and commercialized it. At the time, there were many doubts about whether it could succeed in a mature market with several established vendors. The company loaded Connect up with artificial intelligence features long before AI was cool, and a unique utilization-based pricing model to disrupt, and it rapidly gained traction.
The 2026 edition of Adobe Summit this week marks a historic turning point for the software giant. It not only showcased the next frontier of “agentic artificial intelligence” but also served as the swan song for Shantanu Narayen, who delivered his final keynote as chief executive. Narayen, who has steered Adobe through the transition to the cloud and the birth of the digital experience category, used his final stage to outline a future in which AI doesn’t just assist humans — it performs work on their behalf.