Zoom’s sixth annual user conference, Zoomtopia, is a hybrid event this year. It will take place virtually and in-person in San Jose, California, on Nov. 8-9. Given the rise of Zoom as a tool to enable us to work remotely and now in a hybrid manner, one could argue that this is the most important Zoomtopia held to date.

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What to Expect When You’re Expecting: Zoomtopia 2022

Complexity in enterprise expense streams is growing exponentially every year and much of it has to do with telecom, mobile, and cloud.

On the fixed side, going to multiprotocol label switching (MPLS) and software-defined wide area networking (SD-WAN) is a major transition. Applications have moved from on-prem to the cloud and workers have moved to a hybrid model, which increases the amount of broadband and mobile being consumed. The technology needs to be managed, processed, and controlled by teams with specialized skills – which adds still more costs.

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Expense Management’s Critical Role in Scaling IT

Every organization with cloud-based collaboration tools should be thinking about security, privacy, and compliance. Post-pandemic, digital transformation priorities have shifted to support a hybrid work environment, where there is less control over data and a rise in shadow IT.

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Hybrid Work Drives Demand for Collaboration, Compliance and Security

Prior to the pandemic, software developers would take months, or even years, to build applications. While the pandemic didn’t change the need for new app-supported experiences, it did create an urgency to quickly support new use cases, such as distance learning and remote work.

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Composability Powers the Next Wave of Communications Growth

After two years, the Enterprise Connect show returned to an in-person format in Orlando, Florida. Enterprise Connect is typically a show that communications vendors use to announce new products and features – and Amazon Web Services (AWS) did just that.

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Amazon Connect Previews New Contact Center Capabilities