Communications provider Mitel Networks Corp. today is rolling out a new artificial intelligence-powered customer experience platform to help businesses optimize customer interactions by integrating with existing communication tools.
Tag: AI
The Seattle Seahawks today extended the team’s partnership with Amazon Web Services Inc. to continue employing its cloud, machine learning and artificial intelligence technologies. Since 2019, AWS has been the team’s official cloud provider and key technology partner for football and business operations. As part of the renewed agreement, the Seahawks will use AWS generative AI services, specifically Amazon Bedrock, to improve their digital media processes.
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Seattle Seahawks tap Amazon Web Services for digital media processing
ServiceNow Inc. and Zoom Video Communications Inc. announced today at the annual Zoomtopia event an expanded strategic partnership to integrate their generative artificial intelligence technologies — ServiceNow’s Now Assist and Zoom AI Companion — by the first half of 2025. With this integration, Zoom hopes to enhance enterprise productivity by automating workflows based on meeting discussions.
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Aiming to streamline enterprise productivity, ServiceNow and Zoom expand strategic AI alliance
Earlier this month, I attended the SaaStr event for software-as-a-service providers. The event is geared toward smaller SaaS companies that want to share ideas to learn how to scale and grow. The biggest company, by far, in attendance was IBM Corp. I was surprised to see it there, given the show’s focus on smaller SaaS providers, so I talked to Raj Datta (pictured), vice president for software and AI partnerships, about IBM’s presence at the show.
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The top five AI lessons learned from IBM’s presence at SaaStr 2024
Generative artificial intelligence has the power to change almost every aspect of how we work, educate and entertain, and nearly every business is seeking to infuse AI into its business process to create new ways of engaging customers and employees. The sports and entertainment industry remains one of the most competitive vertical industries. Fans have many choices today and want an experience above and beyond the typical TV broadcast.