Pure Storage made a couple of significant announcements last week at its annual user event, Pure Accelerate, in Las Vegas. First, the company said it had released three new advanced storage-as-a-service service level agreements for the Pure Storage platform: cyber recovery, resilience and site rebalance. The company also announced new capabilities in the Pure Storage platform aimed at helping information technology and business leaders improve artificial intelligence deployments, enhance cyber resilience and modernize their applications.
Category: From: SiliconANGLE
Zscaler Inc.‘s Las Vegas Zenith Live ‘24 event in Las Vegas last week featured a wide range of news, from zero-trust security to a new breach detector. Most of the news was unveiled during the keynotes, which featured several executives, including Chief Executive Jay Chaudhry (pictured), Deepen Desai, chief security officer and head of security and research, Senior Vice President of Product Management Dhawal Sharma, and Punit Minocha, executive vice president of business and corporate development.
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Zscaler Zenith Live ‘24 touts breach predictions, zero trust and expanded partnership with Google
Customer experience improvement remains a top initiative for business and information technology leaders. The stakes are high in CX. My research has found that 95% of companies now compete on CX and, last year, two-thirds of millennials admitted to switching brands because of a single bad experience. Contact centers and the customer experience professionals who staff them are the unsung heroes of many businesses.
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NICE customers provide best practices for adopting AI in the contact center
Unplanned downtime — whether it involves minor service interruptions or major system outages — extends far beyond technical glitches. Downtime affects the foundation of business operations and profitability, resulting in long-term consequences. Splunk Inc. analyzed unplanned downtime’s financial and nonfinancial implications by surveying 2,000 executives from some of the world’s largest companies — the Global 2000.
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Splunk report finds downtime still costs big money
Cisco Live was held last week in what has become my second home, Las Vegas. I had dubbed this the most important Cisco Live in the Chuck Robbins era, as the company is looking to put a stake in the artificial intelligence ground. Simultaneously, Cisco Systems Inc. is integrating its Splunk acquisitions and reshaping the security business in real time. For most companies, doing one of these things would be all-encompassing, but these are not typical times.