While business priorities ebb and flow year over year, improving customer experience (CX) comes up again year after year. Through a pandemic, social changes, climate issues, and more, CX initiatives seem to bubble to the top of every IT leader’s to-do list.
After the closing bell sounded on Monday, the Wall Street Journal ran a story stating that Hewlett Packard Enterprise Co. was nearing a deal to acquire Juniper Networks Inc. for $13 billion. When the story ran, Juniper’s market cap was roughly $10 billion, meaning the purchase price of $13 billion represents a 30% premium on where the stock was trading.
A new report from Tangoe sheds light on FinOps implementations, artificial intelligence, and how to improve cloud costs and financial predictability. Cloud has taken every industry by storm. But the report shows that, despite the apparent benefits, “a variety of challenges still get in their way, mostly around cost control, security expertise, and a skills gap.” Furthermore, the ongoing “cloud sprawl” has not helped these issues.
At the recent AWS re:Invent conference in Las Vegas, AWS took a handful of press and analysts to the TPC Summerlin golf course in Las Vegas to understand how the PGA TOUR is considering using AI. On the driving range, the PGA TOUR and AWS had set up a Generative AI demo with Scott Gutterman, Senior VP of Digital Operations with the PGA TOUR, and a handful of PGA TOUR and LPGA tour golf pros.
At the end of every baseball season, fans and commentators like to gather around and discuss the woulda-coulda-shoulda’s of the year in excruciating detail. Then there’s Extreme Networks, which powers networking for MLB. They’re all about “Been there, done that.”