Cisco has set an ambitious new goal to provide digital and cybersecurity skills training to 25 million people over the next 10 years, as part of its Networking Academy program, and this year marks the 25th anniversary since Cisco launched “NetAcad” to address the global skills shortage.
The term XDR, for extended detection and response, has been bandied about for almost half a decade. I believe I was the first analyst to use it when I authored this post in 2018. When I wrote the post, I had a very specific definition in mind, but like most things in tech, once a term starts to gain traction, more and more vendors bend the definition to meet their needs.
This week Box Inc. is using its virtual user summit, BoxWorks 2022, as a way to map out the future of work — which it views as hybrid for good.
Box today announced the general availability of the revamped Box Notes for real-time content collaboration and project management, the upcoming beta of Box Canvas, for visual collaboration and whiteboarding, and the pending release of Content Insights, which provides visibility on how content is being accessed, consumed and used.
The concept of DevSecOps is simple: By integrating security into the DevOps process, businesses introduce security earlier in the software development lifecycle, enabling cyber protection to “shift left,” reducing risks and eliminating costly rework.
Dialpad Inc. Monday announced several new artificial intelligence capabilities for its contact center solution.
The new features fall under the suite name of “Agent Empowerment” designed to make contact center supervisors, managers and agents more productive by equipping them with tools that directly lead to better customer experience. CX improvement has been a top initiative for contact centers, since customer experience is now the top brand differentiator and many customer interactions begin in the contact center.