Two of the big themes at the 2024 edition of Mobile World Congress in Barcelona this week are artificial intelligence and 5G — and although one might view the two as separate technology trends, they are linked. Service providers are currently investing heavily in maintaining and upgrading their services to comply with evolving tech standards for mobile networks.
Historically, threat actors would work diligently to hack through next-generation firewalls, endpoint detection systems and other traditional security tools — something that takes significant work and is often for nothing, since perimeter security is excellent today.
When Tarun Loomba became chief executive of Mitel Networks Inc. in 2021, the company made an interesting pivot. While the entire communications industry has been shifting to a software-as-a-service-based model, leveraging the public cloud, Mitel took a step back, looked at its strengths and the market, and decided to dedicate itself to serving customers via private or hybrid clouds.
For the better part of the last decade, customer experience has ranked near or at the top of every information technology and business leader’s priority list. That’s because 90% of companies compete on CX, significantly up from 26% five years ago. Another interesting supporting data point from my research is that, in 2023, 71% of millennials admitted changing loyalties to a brand from a single bad experience.
Nearly every sports team plays in facilities carrying a corporate brand, such as Lumen Field, the home of the Seattle Seahawks, or T-Mobile Park, the Mariners’ home field. Not the Seattle Kraken. The most recent team to be added to the National Hockey League plays in The Climate Pledge Arena.