The GITEX Global show kicked off this week in Dubai. For those unfamiliar with the event, it is the largest enterprise tech show in the world, with hundreds of thousands of attendees spanning 41 halls across two venues. I have been looking forward to this show as the 2023 edition of GITEX theme is “AI in everything,” and I was hoping to see some strong use cases for the technology.

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At GITEX 2023, Avaya brings generative AI to the future of customer experience

This year, NICE held its annual Industry Analyst Summit in Peru, near one of the seven new wonders of the world, the Inca citadel Machu Picchu. I thought one of the new wonders of the world was a fitting backdrop for the event as much of it revolved around artificial intelligence (AI), which has become one of the new wonders of the IT world.

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How a Market Leader Sees the Customer Experience Changing

Small businesses are the backbone of the U.S. economy, with over 33.2 million companies operating as of 2022, according to the U.S. Small Business Administration. These companies collectively employ more than half of the U.S. workforce, underscoring their significant impact.

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At Zoomtopia, Small Businesses Share Transformation Stories

High-frequency trading markets have relied on 10G infrastructure for more than a decade, and Arista Networks Inc. has been at the forefront, providing essential equipment to financial institutions such as trading firms and exchanges.

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It’s back to the future for Arista with new high-frequency trading switches

Digital transformation isn’t something that happens in isolation. It affects the entire enterprise and, if not done correctly, can disrupt every company aspect.

The critical elements of digital transformation to keep in mind are customer experience, operational excellence, and innovation.

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Newgen’s Low-Code Platform Geared for Digital Transformation