For the past few years, artificial intelligence has been front and center in the communications industry. This has been spurred further this year with the release of ChatGPT, which has put generative AI in the cross hairs.

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As it announces new CEO, RingCentral rings up more AI with RingCX and RingSense

RingCentral has broadened its collaboration platform through the acquisition of select assets from Hopin, an online audience engagement technology provider.

This acquisition includes Hopin’s flagship Events platform and Session product, signaling a strategic move by RingCentral to bring customers more dynamic, interactive video solutions through virtual events.

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RingCentral Acquires Hopin Assets For Hybrid Events

Unified communication (UC) tools are essential for today’s businesses because they make communicating easier and more efficient. These tools allow people to work together in real-time, no matter where they are located. They can be used with other business software, improving company operations. As a business grows, UC tools can quickly adapt to handle more users.

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Mitel’s Newest MiCollab Release Goes Multi-Vendor

Virtual private networks (VPNs) have long been the go-to tool for businesses to connect remote employees to their networks securely. The recent surge in remote work has only amplified this, with 84 percent of organizations using VPNs predominantly for remote employee access.

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Zscaler Report Finds VPNs are No Longer Cutting the Mustard