Tag: Syndicated

Celona announces beefed-up 5G LAN Security Suite and expanded partner program

Celona Inc., a California-based private 5G network provider, today announced two new capabilities to its enterprise clients and partner roster. The company introduced Celona Aerloc, a suite of security features and integrations to address the complex security needs of industrial enterprises, including zero-trust network access and device authentication. It also announced its Frequency Partner Program, a revamped channel partner offering tiered structures and specialized certifications for leading partners, including Verizon and NTT DATA.

Read More About
Celona announces beefed-up 5G LAN Security Suite and expanded partner program

At WebexOne, Cisco debuts AI-driven tools to enhance employee collaboration and customer service

In the communications business, the artificial intelligence wars are on. As an analyst, I tend to focus on market transitions as that’s when significant share change happens. When the cloud first came to unified communications and contact centers, Webex established itself as a leader, which enabled it to be acquired by Cisco Systems Inc. The pandemic and working from home shift saw Microsoft Teams and Zoom take a disproportionate share.

Read More About
At WebexOne, Cisco debuts AI-driven tools to enhance employee collaboration and customer service

Dubai Police taps Avaya for its AI-based virtual assistant

Artificial intelligence was a big topic this year at GITEX Global 2024. As the world’s largest tech event got underway in Dubai, Avaya LLC announced it would implement an AI-based virtual assistant for Dubai Police. One of the things I like about GITEX is that it showcases the “art of the possible,” particularly with government services. In the past, Dubai ministries have demonstrated cutting-edge technologies such as metaverse, holograms, digital twins, drones and more.

Read More About
Dubai Police taps Avaya for its AI-based virtual assistant

AWS Brings More AI Capabilities to Amazon Connect

This week, Amazon Web Services (AWS) launched enhanced capabilities for its artificial intelligence (AI)-powered assistant, Amazon Q in Connect, making it easier for contact centers to provide custom and personalized customer service. With the latest update, contact centers can configure the assistant’s responses to match their company’s brand and guidelines. This includes adjusting tone and language, as well as providing predefined replies.

Read More About
AWS Brings More AI Capabilities to Amazon Connect

AMD’s AI networking solutions aim to enhance performance and scalability in AI environments

Advanced Micro Devices Inc. last week introduced its next-generation AI networking components — the Pensando Salina data processing unit and the Pensando Pollara 400 AI network interface card, both of which are core components in the artificial intelligence infrastructure landscape. The components address the growing demands of hyperscale data centers and AI workloads, with implications for the broader market and competitors.

Read More About
AMD’s AI networking solutions aim to enhance performance and scalability in AI environments