Last week, I attended AWS re:Invent 2024 with 60,000 of my closest friends. We were there to catch up on the latest and greatest in the cloud, particularly AI. One of the more interesting sessions was on the topic of the “Internet of Agents” by Vijoy Pandey, SVP/GM of Outshift by Cisco. For those unfamiliar with Outshift, it’s an internal incubator at Cisco focused on emerging technology in agentic AI, quantum networking, and next-gen infrastructure.
‘Tis the season to ponder what to get that someone in your life who has everything. If you haven’t finished your Christmas shopping and have $249 to spend for a piece of technology about four inches wide, three-and-a-half inches high, and 1.3 inches thick, then Nvidia Corp. has the perfect gift. The tech giant introduced the Jetson Orin Nano Super Developer Kit this week. Though that’s a big name for such a small product, don’t be fooled. The latest innovation from Nvidia packs a big wallop in its little package.
No industry has more variables impacting customer service than airlines. Weather issues, mechanical problems, staffing, and other factors can delay or cancel flights. Bags can also get lost, prices can change, and planes can be oversold. This high level of unpredictability creates tension and customer service issues. Additionally, outdated systems, disconnected workflows, and limited self-service options have contributed to long wait times, customer frustration, and high operational costs.
The National Hockey League and Amazon Web Services Inc. are working together to change how hockey is experienced, leveraging cloud technologies and data-driven insights to enhance production workflows and fan engagement. At AWS re:Invent last week, representatives from both organizations joined a panel titled “NHL Unlocked: Live cloud production, sports data, and alternate feeds.”
Networking and complexity go hand in hand, like chocolate and peanut butter. Though this has been the norm, it’s playing havoc with business operations. A recent ZK Research/Cube Research study found that 93% of organizations state the network is more critical to business operations than two years ago. In the same period, 80% said the network was more complex. Increasing complexity leads to blind spots, unplanned downtime, security breaches and other issues that affect businesses.