Last week, I attended AWS re:Invent 2024 with 60,000 of my closest friends. We were there to catch up on the latest and greatest in the cloud, particularly AI. One of the more interesting sessions was on the topic of the “Internet of Agents” by Vijoy Pandey, SVP/GM of Outshift by Cisco. For those unfamiliar with Outshift, it’s an internal incubator at Cisco focused on emerging technology in agentic AI, quantum networking, and next-gen infrastructure.

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The “Internet of Agents” Will Bring Value Through Interconnectivity

No industry has more variables impacting customer service than airlines. Weather issues, mechanical problems, staffing, and other factors can delay or cancel flights. Bags can also get lost, prices can change, and planes can be oversold. This high level of unpredictability creates tension and customer service issues. Additionally, outdated systems, disconnected workflows, and limited self-service options have contributed to long wait times, customer frustration, and high operational costs.

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How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Amazon Web Services Inc. Chief Executive Matt Garman delivered a three-hour keynote at the company’s annual re:Invent conference to an audience of 60,000 attendees in Las Vegas and another 400,000 watching online, ad they heard a lot of news from the new leader, who became CEO earlier this year after joining the company in 2006.

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Nine notable innovations from AWS CEO Matt Garman’s re:Invent keynote

Veeam Software Group GmbH, the market share leader in data resilience, today announced a new $2 billion investment from several top investment firms. The Seattle-based company said its valuation now stands at $15 billion, which is about the same as the valuation of Commvault Systems Inc. and Rubrik Inc. combined. Investors in what the company calls an oversubscribed round are led by TPG, with participation from Temasek, Neuberger Berman Capital Solutions and others. Morgan Stanley managed the round.

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$2B secondary funding gives Veeam $15B valuation on path to IPO

When it comes to building campus networks, there is a religion around stacking versus chassis-based systems. In my network engineer days, I lived on both sides of that holy war. Initially, it was chassis or nothing, but I worked for a big financial firm with large budgets and didn’t give much credence to other options. As time went on, I began to appreciate a stack’s flexibility and budget flexibility, as one could start with a small network stack and add to it when required.

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Arista redefines the network stack