Contact center market leader NICE Ltd. used the recent Enterprise Connect show to add to its artificial intelligence portfolio with the release of Enlighten XM (Experience Memory), which adds AI-infused contextual memory to the contact center.

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NICE announces brings contextual memory to contact center AI

With the AI boom in full throttle, there has been no trade show in recent memory that I can recall more eagerly anticipated than Nvidia Corp.’s GTC 2024. After five years of being virtual, the event returned to an in-person format, adding to the excitement.

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Key takeaways from Nvidia GTC 2024

As Nvidia Corp.‘s annual developer conference GTC kicked off this week in San Jose, the company made its usual flurry of product announcements, the highlight of which was the long-awaited Blackwell platform. One might look at Blackwell as a graphics processing unit, but in reality, it’s more than that, hence the “platform” descriptor.

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Nvidia releases Blackwell platform to go back to the future, extends partnership with AWS for scale

Nvidia Corp. kicks off its annual GPU Technology Conference Monday in San Jose. After five years of being virtual, the nearly weeklong event returns to an in-person format, and the timing could not be better. This is arguably the most important GTC in history. What started as a vendor-specific show attended by gamers and data scientists exploded into the world’s largest artificial intelligence-centric industry event.

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Nvidia’s GTC conference is on deck. What should you expect?

Veeam Inc., which already protects some 18 million Microsoft 365 users is extending its partnership with Microsoft Corp. to develop joint AI solutions for its data protection and ransomware recovery platform. In an announcement today, the company said its engineering collaboration will result in capabilities to help keep organizations running despite attacks, outages and natural disasters.

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Veeam announces strategic partnership with Microsoft to integrate Copilot and AI services