
Last week IBM held its annual Think event in Orlando, FL. The venue was near “Islands of Adventure,” which I felt was an interesting backdrop as corporate IT has become just that: a bunch of islands of adventure.
Last week IBM held its annual Think event in Orlando, FL. The venue was near “Islands of Adventure,” which I felt was an interesting backdrop as corporate IT has become just that: a bunch of islands of adventure.
Cloud communications provider Dialpad Inc. has announced a number of new generative artificial intelligence features for its AI-powered Customer Intelligence Platform.
AI was the hot topic at the recent Enterprise Connect event and I certainly expect it to remain that way in the communications industry for the foreseeable future.
I’m a relatively new Adobe Inc. watcher, but given the trends toward digital customer experience getting infused with artificial intelligence, I felt now was the time to dedicate some energy to one of the more important CX vendors. That’s why I recently attended my first Adobe Summit.
Nvidia Corp.‘s virtual GTC 2023 conference running this week has almost too many announcements to digest, and they go well beyond its signature graphics processing units. But after sifting through many pre-briefings for GTC 2023, here’s are what I think are the top five announcements, plus one honorable mention.
This week 8×8 Inc. held a financial and industry analyst event at the Nasdaq building in Times Square, and with a venue like that, one would expect something big. The company certainly delivered, going news-heavy today by loading up its product with several new artificial intelligence capabilities targeting customer experience improvement.