Enterprises face many challenges, including too many systems and management dashboards to check. On the network side, those problems are compounded by an array of technologies needed to bind the organization together—including separate wired, Wi-Fi, and private 4G/5G networks.

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Success with Private 5G and Wi-Fi Requires Unified Management

In response to a surge in generative artificial intelligence (AI), NVIDIA made significant updates to its Jetson platform for edge AI and robotics. The updates focus on the Isaac Robot Operating System (ROS) framework and Metropolis, two primary components of the platform.

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Generative AI is Coming to Robots, Courtesy of NVIDIA

Brands used to differentiate themselves based on product quality, the people they had, or price. Not so today, as customer experience reigns supreme.

An interesting data point from my research is that today, 90% of organizations compete on CX compared to only 27% five years ago. In many cases, a single, bad experience can mean losing a customer.

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Avaya at GITEX 2023: Metaverse for Customer Care

Digital transformation isn’t something that happens in isolation. It affects the entire enterprise and, if not done correctly, can disrupt every company aspect.

The critical elements of digital transformation to keep in mind are customer experience, operational excellence, and innovation.

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Newgen’s Low-Code Platform Geared for Digital Transformation

Collaboration vendor Zoom is holding its annual user event, Zoomtopia, in San Jose this week. While the company made many announcements, the highlight of CEO Eric Yuan’s keynote was the introduction of Zoom Docs, which puts Microsoft Word and Google Docs in the crosshairs.

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Zoomtopia 2023: Zoom Redefines Document Collaboration