Artificial intelligence is on the verge of a significant growth spurt in retail, according to a new report from Nvidia Corp. In conjunction with its NRF 2024 activities, Nvidia released its first “State of AI in Retail and CPG” report Tuesday. The study shows a bullish outlook for AI, with more than 60% of retailers saying they’ll increase AI infrastructure investments over the coming 18 months.
Tag: Customer Experience
The GITEX Global show kicked off this week in Dubai. For those unfamiliar with the event, it is the largest enterprise tech show in the world, with hundreds of thousands of attendees spanning 41 halls across two venues. I have been looking forward to this show as the 2023 edition of GITEX theme is “AI in everything,” and I was hoping to see some strong use cases for the technology.
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At GITEX 2023, Avaya brings generative AI to the future of customer experience
Contentsquare, a provider of digital experience analytics, rolled out several notable new products and a design update for its Summer 2023 release recently annual flagship event, CX Circle London, focusing on helping organizations provide better customer experiences — both on the web and in-app.
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Contentsquare bolsters its digital experience platform in its Summer 23 release
I’m a relatively new Adobe Inc. watcher, but given the trends toward digital customer experience getting infused with artificial intelligence, I felt now was the time to dedicate some energy to one of the more important CX vendors. That’s why I recently attended my first Adobe Summit.
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Adobe shows off better product integration, but should evolve into a true platform
This week 8×8 Inc. held a financial and industry analyst event at the Nasdaq building in Times Square, and with a venue like that, one would expect something big. The company certainly delivered, going news-heavy today by loading up its product with several new artificial intelligence capabilities targeting customer experience improvement.