I’ve seen many digital transformation efforts, but one recent example was unique: At the recent Cisco Systems Inc. Partner Summit event, I sat down with Grady Nichols, senior director of information technology operations at Mercy Ships, and Rob Kim, chief technology officer at Presidio Inc., and discussed how the two organizations are partnering with each other and Cisco to transform the way healthcare is delivered in underserved areas.

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Mercy Ships, Presidio and Cisco partner at the intersection technology and purpose

There is a growing duality of opposing forces that needs to be dealt with if customers are to have success with artificial intelligence. My research shows that more than 90% of organizations believe the network to be more important to business operations than it was two years ago. At the same time, almost the same number believe it to be more complex. These opposing forces of complexity and importance needs to get solved if companies are to attain the return on investment they seek with AI.

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Cisco gives customer experience a big dose of AI

Cisco Systems Inc. today announced its 8223 routing system, powered by its new Silicon One P200 chip — a new network system designed to unlock artificial intelligence’s potential through massive scale. Earlier this year, Nvidia Corp. introduced the concept of “scale-across” architectures as AI is now hitting the limits of a single data center. A “unit of compute” was once a server then evolved into a rack and then the entire data center.

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Cisco’s 51.2T Silicon One P200 chip brings scale-across to distributed AI

As Cisco Systems Inc. held its WebexOne conference this week in San Diego, to no one’s shock the theme of the 2025 event was artificial intelligence — and, of all the markets Cisco plays in, the ones Webex addresses have the most direct end user impact. “We are squarely in the next era of AI, where we are moving from chat bots that answer questions to agents that are going to conduct tasks and jobs almost fully autonomously on our behalf,” said Cisco Chief Product Officer Jeetu Patel.

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Cisco positions itself for the next era of AI at WebexOne

It has been almost a year and a half since Cisco Systems Inc. acquired Splunk Inc. At the time, investors were happy because it was a good financial move. Cisco spent $28 billion and would get back about $4 billion a year in revenue that was accretive to profit margins. Splunk revenue is primarily subscription-based, which would accelerate Cisco’s march toward this model.

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Splunk .conf25 shows good progress with Cisco integration