5G cellular technology has come into the spotlight in recent years, revolutionizing how businesses operate and creating new opportunities for innovation, and Amazon Web Services Inc. has stepped up to the challenge.

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DDR.Live taps AWS Private 5G to catch Lightning in a Bottle

The communications industry’s largest show, Enterprise Connect, is being held this week in Orlando, Fl. At the event, Amazon Web Services (AWS) announced its new Amazon Chime SDK call analytics, which are a set of capabilities that simplify and lower the cost of recording and generating insights into real time audio calls.

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AWS Announces New Chime SDK Call Analytics

Ahead of the MWC 2023 conference next week in Barcelona, Amazon Web Services today announced two new offerings to help telecommunications companies modernize their networks.

Years ago, the value chain for business services was clear. Telcos provided network services, software vendors offered applications, compute companies took care of servers and so on. The rise of cloud has blurred the lines and there is perhaps no industry that has been more disrupted than telecom. Over-the-top services, the cloud companies and other trends has relegated the telcos to being the “pipes” with little ability to differentiate one’s self.

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Amazon Web Services announces new offerings to help telcos jumpstart innovation

The 11th annual Amazon Web Services re:Invent is now in the books. This was the first fully attended re:Invent since the pandemic — 2021 had a capped audience — and I was curious to see how well-attended the event would be. The “about re:Invent” post, written prior to the start of the show, claimed “over 50,000,” but I heard that it may have been as high as 70,000, which is at pre-pandemic levels.

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Five top takeaways from AWS re:Invent 2022

This week the largest cloud computing vendor, AWS, is holding its 11th re:Invent conference. Given its leading position in Infrastructure as a Service (IaaS), much of the news revolved around infrastructure.

Over the past few years, AWS has been offering a handful of SaaS services, one of which is its Connect contact center product, and the company announced several new capabilities to this solution.

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AWS Boosts AI for Connect Contact Center Product