Zscaler Inc.‘s new partnership with OpenAI Group PBC has the potential to transform the security firm’s cloud-native zero-trust platform into an engine that can both harden its own stack and help customers deploy artificial intelligence with confidence at large scale.
For years, the promise of “no-code” artificial intelligence has felt a bit like a “some assembly required” IKEA desk — sure, you aren’t sawing the wood yourself, but you’re trying to decipher how to assemble dozens of parts, many of which seem to fit poorly. With communications, low-code often had a nice user interface, but information technology pros were still knee-deep in complex flowcharts, Session Initiation Protocol trunk configurations and professional services.
I had been waiting for the 2026 edition of Zoom Communications Inc.‘s Perspectives, its recently held annual get-together for industry analysts, because I find Zoom to be the most interesting vendor in the communications business today. Though it has many competitors, its product roadmap has been markedly different.
For years, the National Football League offseason was a period defined by information asymmetry. While front offices sat behind “glass walls” in war rooms, armed with proprietary Next Gen Stats and sophisticated modeling tools, the average fan was left to navigate a fragmented landscape of mock drafts, cap calculators, PDF guides and Twitter rumors.
While security eyes are on the RSAC conference in San Francisco this week, the compute world is focused on KubeCon EU in Amsterdam. But the theme of artificial intelligence is the pervasive across both, as in enterprise information technology we’ve reached a point where “AI curiosity” has officially been replaced by “AI urgency.”