In the communications business, the artificial intelligence wars are on. As an analyst, I tend to focus on market transitions as that’s when significant share change happens. When the cloud first came to unified communications and contact centers, Webex established itself as a leader, which enabled it to be acquired by Cisco Systems Inc. The pandemic and working from home shift saw Microsoft Teams and Zoom take a disproportionate share.

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At WebexOne, Cisco debuts AI-driven tools to enhance employee collaboration and customer service

Artificial intelligence was a big topic this year at GITEX Global 2024. As the world’s largest tech event got underway in Dubai, Avaya LLC announced it would implement an AI-based virtual assistant for Dubai Police. One of the things I like about GITEX is that it showcases the “art of the possible,” particularly with government services. In the past, Dubai ministries have demonstrated cutting-edge technologies such as metaverse, holograms, digital twins, drones and more.

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Dubai Police taps Avaya for its AI-based virtual assistant

Advanced Micro Devices Inc. last week introduced its next-generation AI networking components — the Pensando Salina data processing unit and the Pensando Pollara 400 AI network interface card, both of which are core components in the artificial intelligence infrastructure landscape. The components address the growing demands of hyperscale data centers and AI workloads, with implications for the broader market and competitors.

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AMD’s AI networking solutions aim to enhance performance and scalability in AI environments

C1, a technology solutions provider focused on integrated information technology services and digital transformation strategies, recently unveiled a set of solutions intended to address some key trends in the enterprise IT sector, particularly around modernization, cloud services and security. Organizations face increasing complexity due to remote and hybrid work environments and fast-evolving security challenges.

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C1 unveils new IT services for digital transformation and hybrid workforces

The Seattle Seahawks today extended the team’s partnership with Amazon Web Services Inc. to continue employing its cloud, machine learning and artificial intelligence technologies. Since 2019, AWS has been the team’s official cloud provider and key technology partner for football and business operations. As part of the renewed agreement, the Seahawks will use AWS generative AI services, specifically Amazon Bedrock, to improve their digital media processes.

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Seattle Seahawks tap Amazon Web Services for digital media processing