Juniper Networks today announced several new features and products that bolster its AI-driven networking capabilities. The company has extended its Mist technology to operate across the wired network, data center and, most recently, SD-WAN.
The IT pro’s job today is significantly more difficult than it was just a few years ago. IT complexity has grown disproportionately, even as we’ve seen slower budget and staffing increases. At the same time, digital transformation projects need staff time.
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RF Code Focuses on Data Center Monitoring and Edge Computing
Many technology vendors have used artificial intelligence to transform their products. This is evident in areas like unified communications, contact centers and cybersecurity.
Yet one area of IT that has yet to see AI play a significant impact is the network. AI has been used to improve basic management functions but has yet to transform network operations.
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Artificial Intelligence Eases Network Challenges
At its recent Zenith Live event, security services edge (SSE) market leader Zscaler released several new capabilities in its security platform designed for organizations that want to adopt zero trust in the cloud and manage risk from cyberthreats. The news comes as Zscaler also expands its relationship with Amazon Web Services (AWS) to provide a unified solution for organizations moving to the cloud.
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Zscaler gives security a shot of AI
Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was launched 20 years ago in the gig economy and maintains a large work-from-home workforce with more than 25,000 independent agents who provide contact center services to businesses of all sizes. The company has grown rapidly and provides services to many name brand companies across the US.