The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they unveil their latest and greatest innovations.

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Avaya simplifies its product names and aligns with Zoom

In its recently reported fourth-quarter results, Zoom Video Communications Inc. put up strong numbers, beating revenue expectations by $17 million and operating income by $32 million.
Looking ahead to fiscal year 2025, Zoom management projected revenue of about $4.6 billion, representing revenue growth of 1.6%, in line with Wall Street expectations.

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Zoom’s most recent quarter checks all the right boxes

Credit: Zeus Kerravala

Collaboration services provider Zoom Video Communications Inc. held its annual user event, Zoomtopia, this week in its home city of San Jose, California.

This has become the event for the company to set its vision for the industry and launch new products. In 2022, Zoom used the conference to boldly launch its Mail and Calendar features within the Zoom client.

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Outside the 8½-by-11 box: Five thoughts from Zoomtopia 2023

Collaboration vendor Zoom is holding its annual user event, Zoomtopia, in San Jose this week. While the company made many announcements, the highlight of CEO Eric Yuan’s keynote was the introduction of Zoom Docs, which puts Microsoft Word and Google Docs in the crosshairs.

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Zoomtopia 2023: Zoom Redefines Document Collaboration

Every week, I have many calls and meetings—Zoom, Cisco Webex, Google Meet, Skype (believe it or not), and the dreaded Microsoft Teams. Whenever I get an invite for a Teams call, I wonder what will happen when I click the link.

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Challenges of Microsoft Teams: User Experience and Unbundling