In a bid to foster local innovation and boost economic growth, Cisco has opened its first EDGE Center in Lagos, Nigeria. The new center will function as an incubator for small, medium, and micro enterprises (SMMEs) by offering advanced Cisco technology, training programs, and access to global Cisco experts to aid business development.

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Cisco Looks to Help Close the Skills Gap in Africa by Investing in EDGE

Digitization has led to an evolution in customer expectations. They demand real-time interactions, smooth transitions, and personalized solutions across different platforms and industries. This has put communications platforms at the center of many organizations’ digital transformation strategies.

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How AI Can Transform CX in Vertical Industry Use Cases

Despite all the hype, ChatGPT can be a valuable tool for certain things. But it lacks the business-grade functionality to power mission-critical applications. Aware of the limits of ChatGPT, some companies are harnessing the power of generative AI to help transform business operations.

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Dialpad’s New DialpadGPT Uses Generative AI for Sales, Service

At this year’s SIGGRAPH 2023 conference in Los Angeles, NVIDIA made a series of announcements that highlight the company’s innovations, particularly in the field of generative artificial intelligence (AI) and graphics. Five years ago, NVIDIA introduced RTX, enabling real-time ray tracing with graphics processing units (GPUs) through AI.

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Generative AI Highlights NVIDIA Keynote at SIGGRAPH 2023