Mitel Embraces CLM to Add Value to Communications

Communications provider Mitel has made it a strategic priority to focus on customer lifecycle management (CLM) principles to ensure its customers are getting full value from their investments in its technology.

For Mitel, this is a key initiative as CLM in unified communication (UC) is important in making sure customers are maximizing business value and, at the same time, future proofing themselves. Hybrid work has shifted UC requirements in favor of collaboration platforms that connect people who are dispersed across many remote locations.

Arista Brings Cognitive Campus to the Mid-Market

When you think of Arista Networks, mid-market is not what comes to mind. Yet the provider of software-driven cloud networking solutions for enterprise environments has recently moved into the mid-market to address some of the challenges smaller companies face today.

Zscaler’s CNAPP Platform Focuses on DevOps and Security

At its recent Zenith Live conference, cloud security provider Zscaler launched its new cloud native application protection platform (CNAPP) solution, called Posture Control.

For those not familiar with CNAPP, it’s a consolidation of different point products that businesses use to achieve their cloud security objectives. CNAPP makes Information security (InfoSec) teams more efficient in public cloud risk mitigation by pulling in signals from different sources to help identify and prioritize vulnerabilities.

ForgeRock Intelligent Access Trees Simplifies Access Management

Recently, identity and access management (IAM) provider ForgeRock rolled out the latest version of its identity orchestration capability, called Intelligent Access Trees.

For years, Trees have enabled organizations to build seamless journeys for their end users while providing administrators and developers with building blocks, called nodes, for creating these journeys. While workflow systems have been around for many years, there is immense variation in their capabilities, effectiveness, and cost of ownership.

Avaya’s Karen Hardy on AI, Cloud, and Customer Experience

The pandemic has permanently changed the way people work, as well as the role that communication and collaboration technology plays in our lives. Clearly, the hybrid work model is here to stay post-pandemic. One vendor at the heart of this digital transformation is Avaya, whose roadmap for hybrid work involves an open platform that focuses on organizations’ current and future communication and collaboration needs.

Tag: Networking

ForgeRock Intelligent Access Trees Simplifies Access Management

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ForgeRock Intelligent Access Trees Simplifies Access Management